Articulate for Trainees and Young Stylists.

Articulate was designed for trainees in the first year of their career and for young stylists whom have trouble communicating professionally with clients. That said this fun relaxed, no-pressure learning experience is suitable for any salon employee who needs to improve their communication skills.

Your trainees and junior stylists are more important to the client experience and salon profitability than many salon managers give them credit for. This course will boost salon reputation and profits!

Take the Articulate Test !!

Ask all of your stylists to ask their clients the following question when they return to the chair from the Back-Wash...

How was the shampoo?

If your clients reply "OK" - Alright, - Nice. Then your trainees have failed the test and your shampoo experience needs to be improved..

What will delegates learn?

Delegates will learn how to communicate more professionally and they will learn how to make a better impression on your clients.

* Only 7% of communication comes from words
* 38% of communication is tone of voice
* 55% is body language

Delegates will learn essential communication skills utilising simple body language and vocal skills. They will learn how to speak to clients at the back-wash, what to say, what to do, when and how. They will learn how to greet clients and how to make clients feel like they are in safe professional hands.

Your trainees will have more confidence, authority, rapport, presence, influence and natural charisma. They will become more responsive and interesting to clients and be more effective members of your team.

Client loyalty and client retention will increase as will your reputation for client service and retail sales.
How long is the Articulate course?

Articulate is a one day in-salon course. 10am to 4 pm - The Salon must be closed to clients for the training.
How Much does the Articulate Course Cost?

The Salon CEO! Your Chief Executive Officer